Did you know that only 10% of employees in the United Kingdom feel engaged at work? And yet, employee engagement plays a critical role in business success, becoming a real performance driver for companies that know how to foster it. This is where Feedback Intelligence...
Management & Leadership
See all categories
All our posts about Management and Leadership
Setting SMART Objectives for Appraisal Examples
When appraising employees' performance, you need clear objectives. When management sets these objectives, team members have concrete goals and skills to focus on. While there are many different frameworks for setting employee goals and promoting development, the...
Managing with the Right Metrics: How to Equip Managers to Read and Use Data Effectively
A single data point tells you nothing. A misinterpreted indicator can be misleading. To manage commercial performance effectively, managers must learn to read, use, and act on the right signals. The goal: moving from numbers to action.In a commercial environment where...
A Guide to Managing Upwards
Much research is available about the characteristic traits of great managers and the best strategies for effective leadership. However, not much is said about how employees can create a more positive work environment for themselves. Employees who must report to...
How to Be a Great Manager
When you think about the elements of a thriving company, what comes to mind? For many, it’s strategic planning, a skilled and knowledgeable CEO, or the ability to adapt and innovate as markets shift. Although these things are important, they miss one crucial aspect of...
Data-Driven Skills Management: From Mapping to Action
Employee skills and expertise are a key driver of business growth. But capabilities are constantly evolving, which is why accurately mapping them is essential. As a strategic tool, skills mapping provides a clear view of key knowledge areas – whether technical,...
Best Manager Characteristics: Traits of Great Leaders
The role of a manager has never been more important, or more difficult. Today’s best leaders are not just taskmasters or goal-setters. They are the glue that holds employees together and shapes workplace culture. So, what combination of traits differentiates good...
Soft Skills as a Driver of Organisational Resilience
Leaders around the world must adapt rapidly, relying on soft skills in an environment where uncertainty is becoming the norm. Yet, according to the Organisational Resilience Barometer, 50% of French companies still do not view soft skills as a priority. A survey...
Managerial Rituals: How Soft Skills Enhance Everyday Leadership Practices
Managerial rituals help structure decision-making and strengthen team cohesion. To also foster innovation and creativity, they must be grounded in soft skills. Here’s how these people-focused skills shape everyday management practices.Soft skills, or behavioural...
Conflict Management: The Essential Soft Skills for Managers in 2025
In 2025, digitalisation, the rise of AI, and hybrid management are reshaping priorities in the world of work. The manager’s role has never been more uncertain, operating within an ever-changing work environment. While hard skills remain important, it is soft skills...









