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At the heart of employee development! From practical issues in your daily life to tomorrow’s trends: news, themed reports, advice, and expert insights! All the keys to transforming your business and managing your talents effectively.
Skills transfer: an underestimated operational risk in service roles
In service roles, skills transfer represents a major operational risk that is still too often underestimated. This strategic requirement directly affects the quality of the customer experience, business continuity and the real autonomy of local teams. Without...
Occupational health and safety: a performance issue
A company that tries to “move fast” by cutting corners on workers’ health and safety believes it is saving time. It is not. Organisations that set health and safety against performance are making a risky bet on accidents, employment law, employer liability and...
Turning regulatory compliance into a lever for frontline performance
Regulatory compliance is often treated as a legal requirement alone. A health and safety compliance plan must be built from the realities of the frontline, embedded in day-to-day practices and supported by the right tools. When approached this way, compliance...
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Continuing Professional Development: A Practical Guide For Agile Organisations
As skills become obsolete faster, agile organisations are under pressure to remain competitive and innovative. Edflex highlights in its 2025 study that 98% of employees consider keeping their skills up to date to be a major challenge. Training in agile methodologies...
Safety, Frontline Know-How, Productivity: Everything Starts With Building Skills
The acquisition of new skills is a major challenge for both employees and organisations at a time when skills are becoming obsolete faster than ever. Across the OECD, around two in five adults participate in formal or non-formal learning, with skills development...
Benefits of Diversity in the Workplace
Diverse workplaces are highly beneficial for both employees and the organisations they work for. Not only can they foster innovation and lead to better business outcomes, but they can also create a sense of belonging, make employees feel valued, and increase...
Good Manager Qualities: Lessons We’ve Learned
While all employees are essential to a business, managers play a distinct role in organisational success. They are the people who translate broader organisational strategy into action, motivate and equip employees to do their best work, and foster a positive work...
Hybrid Work Data: Ensuring Frontline Teams Aren’t Overlooked
Working in a hybrid environment offers many advantages, but also raises challenges for both HR teams and employees. Managing a workforce split between the field and the office calls for ongoing refinements to ensure fair and effective coordination. One of the main...
Measuring the Impact of a Training Programme: Beyond Initial Satisfaction
You have just launched a training programme: the feedback is positive, the completion rate is good. What comes next? Knowing whether your employees enjoyed a module is useful. But it says nothing about the real application of the skills acquired, nor about their...
Data and Management Routines: How to Make Conversations More Objective and Impactful
A performance-driven culture, essential for the growth of any modern business, relies on feedback management. HR leaders now integrate relevant employee data into management routines to make interactions more valuable. The art of feedback, which helps strengthen trust...
What is Competency at Work?
According to data from the World Economic Forum, about eight per cent of employees in any given company can be considered high performers. If you’re attempting to move more of your team into this category, simply helping employees build skills may not get you there....
How to Conduct a Skills Gap Analysis
Does your organisation have the skills it needs to compete today while preparing for future challenges? A skills gap analysis can help your business facilitate targeted workforce learning and development by identifying key areas of need. Learn how to conduct a...
Predictive Analytics in Skills Management: Fiction or Reality?
Predictive analysis based on artificial intelligence, data mining, and statistical modelling generates hypotheses and creates forecasts about future outcomes. This groundbreaking technology is now being applied to human resources management to build predictive models....