Explore Klara blog
At the heart of employee development! From practical issues in your daily life to tomorrow’s trends: news, themed reports, advice, and expert insights! All the keys to transforming your business and managing your talents effectively.
Skills transfer: an underestimated operational risk in service roles
In service roles, skills transfer represents a major operational risk that is still too often underestimated. This strategic requirement directly affects the quality of the customer experience, business continuity and the real autonomy of local teams. Without...
Occupational health and safety: a performance issue
A company that tries to “move fast” by cutting corners on workers’ health and safety believes it is saving time. It is not. Organisations that set health and safety against performance are making a risky bet on accidents, employment law, employer liability and...
Turning regulatory compliance into a lever for frontline performance
Regulatory compliance is often treated as a legal requirement alone. A health and safety compliance plan must be built from the realities of the frontline, embedded in day-to-day practices and supported by the right tools. When approached this way, compliance...
All our articles
How Data Strengthens the Credibility of L&D at Executive Level
How can we prove that training creates value? This is the question Learning & Development must answer to be seen as a strategic function at board level. In an era of budget constraints, only investments backed by solid data survive. Completion rates, learner...
Which HR Metrics Should You Track to Drive Skills Development?
Human resources management relies on real-time performance monitoring and measurement. HR indicators (KPIs) help assess managerial effectiveness, support strategic decision-making, and strengthen your employer brand. Looking for the most effective indicators to...
A Guide to Managing Upwards
Much research is available about the characteristic traits of great managers and the best strategies for effective leadership. However, not much is said about how employees can create a more positive work environment for themselves. Employees who must report to...
How to Be a Great Manager
When you think about the elements of a thriving company, what comes to mind? For many, it’s strategic planning, a skilled and knowledgeable CEO, or the ability to adapt and innovate as markets shift. Although these things are important, they miss one crucial aspect of...
Data-Driven Skills Management: From Mapping to Action
Employee skills and expertise are a key driver of business growth. But capabilities are constantly evolving, which is why accurately mapping them is essential. As a strategic tool, skills mapping provides a clear view of key knowledge areas – whether technical,...
Sharing frontline knowledge: a strategic priority for industrial and retail organisations
Informal job knowledge is a strategic asset your business must value to stay competitive. Built through hands-on experience, these skills and practices are essential to sustaining operations, particularly in industrial and retail sectors. Central to this process lies...
Best Manager Characteristics: Traits of Great Leaders
The role of a manager has never been more important, or more difficult. Today’s best leaders are not just taskmasters or goal-setters. They are the glue that holds employees together and shapes workplace culture. So, what combination of traits differentiates good...
What is a Skills Set?
Regardless of what field you work in, your skill set is what delivers value to your employer. It’s how you differentiate yourself from others and pave the way for career growth. When searching for a new job, your skills help you stand out to management and can...
Soft Skills as a Driver of Organisational Resilience
Leaders around the world must adapt rapidly, relying on soft skills in an environment where uncertainty is becoming the norm. Yet, according to the Organisational Resilience Barometer, 50% of French companies still do not view soft skills as a priority. A survey...
Managerial Rituals: How Soft Skills Enhance Everyday Leadership Practices
Managerial rituals help structure decision-making and strengthen team cohesion. To also foster innovation and creativity, they must be grounded in soft skills. Here’s how these people-focused skills shape everyday management practices.Soft skills, or behavioural...