Infographic

Managing Training and ROI

Managing Training and ROI

93% of organisations measure post-training satisfaction. Yet 90% struggle to isolate real impact on business results. Between satisfaction and performance lies a path few truly explore: the application of learning and its lasting embedding in daily work.

This infographic decodes the four evaluation levels that transform training from an expense into a measurable investment. From identifying skills needs to economic impact, discover how to connect each stage and drive true ROI.

What you will learn

Why satisfaction alone is not enough

Only 30% of organisations use learning data to inform business decisions. The rest remain stuck at the perception stage.

The four levels that build ROI

Satisfaction, skills acquisition, workplace transfer, economic impact: each level answers a different question and creates value.

Why transfer changes everything

Only 8% of organisations prioritise it. Yet transfer is what moves training from theory to practice and from cost to measurable results.

A preview of what you will discover:

This infographic guides you through the four levels of training evaluation, from identifying skills needs to measuring return on investment :

  • Identify the skills transformations ahead: 39% of core skills are expected to change by 2030, and 85% of employers are accelerating upskilling

  • Evaluate beyond satisfaction: measure actual skills acquisition and use learning data to drive business decisions

  • Observe transfer to the workplace: verify that new practices take root, spread across teams, and last over time

  • Connect skills to performance: 77% of employers expect improved productivity, 70% expect stronger competitiveness

The path is clear: satisfaction → skills → application → impact. This infographic shows you how to travel it and turn every step into a performance lever.

About Klara

Klara is the skills management platform that enables companies to map, develop and pilot employee competencies at scale. Used by organisations such as Crédit Agricole, Safran and Carrefour, Klara turns skills management into a measurable strategic lever.

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